If you encounter issues, ensure that your graphics driver and browser are up-to-date. If problems persist, consider trying an alternative browser from the list above. The troubleshooting guide at
https://get.webgl.org/ can provide additional assistance.
Chrome
Chrome: Go to System Settings (chrome://settings/ → Advanced → System) and ensure "Use hardware acceleration when available" is enabled.Visit chrome://flags/#ignore-gpu-blacklist and enable the "Override software rendering list" flag.
If WebGL Report indicates "SwiftShader" as the renderer, following the steps above should address the problem.
Edge
Modern versions of Microsoft Edge may run in Enhanced security mode, which does not support WebAssembly (WASM). If models fail to load, refer to Troubleshooting Microsoft Edge for instructions on how to resolve the issue.
Touch Screens / Tablets
On certain touch screen or tablet devices, navigation of 3D models may not work correctly.
To address this issue, specifically on Windows 10 devices, follow these steps for Chrome:
1. Visit chrome://flags/#touch-events.
2. Enable the "Touch Events API" flag.
Ensuring these system requirements and configurations are met will enhance the user experience of Studio 3DX Inc.'s 3D content on both desktop and mobile platforms.
Edge
Modern versions of Microsoft Edge may run in Enhanced security mode, which does not support WebAssembly (WASM). If models fail to load, refer to Troubleshooting Microsoft Edge for instructions on how to resolve the issue.
